Privacy Policy

1. Who We Are

TheToolbox.online is a website operated from Ontario, Canada. We provide a free website build service for small businesses, alongside a blog of practical guides for small business owners.

2. Information We Collect

We collect minimal information:

• Contact form submissions — your name, email, and message when you use our contact form.
• Free website applications — when you apply for a free website build, we collect your business name, trade or sector, services offered, contact details, and any photos or content you submit. This information is used solely to build your website and communicate with you about the project.
• Server logs — standard web server logs (page visits, browser type, referrer) retained for up to 30 days.

3. How We Use Your Information

• To respond to contact form enquiries
• To build and deliver your free website if you have applied for one
• To communicate with you about your website project or paid services
• To maintain and improve the site
• We do not sell, rent, or trade your information to third parties

4. Cookies

TheToolbox.online does not use tracking cookies or analytics cookies. We do not use Google Analytics, Facebook Pixel, or similar third-party tracking scripts.

5. Third-Party Links

Our site contains links to third-party websites. Once you leave TheToolbox.online, this privacy policy no longer applies. We encourage you to review the privacy policies of any site you visit.

6. Data Retention

Contact form data is retained only as long as necessary to respond to your enquiry. Server logs are purged after 30 days.

7. Your Rights Under PIPEDA

As a Canadian resident you have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, contact us and we will respond within 30 days.

8. Security

We take reasonable technical measures to protect your information. Contact form submissions are transmitted over HTTPS.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.

10. Contact

For any privacy-related questions or requests, please use our contact form.